Mississippi Cosmetology Board Practice Exam

What should a cosmetologist do if they observe a client with a scalp infection?

1. Continue with the service

2. Advise the client to wash hair

3. Refuse service and advise the client to seek medical attention

4. Apply medicated shampoo

The correct answer is: Refuse service and advise the client to seek medical attention

The appropriate course of action when a cosmetologist observes a client with a scalp infection is to refuse service and advise the client to seek medical attention. This response is rooted in the best practices for health and safety in a salon environment. A scalp infection may pose a risk not only to the client but also to others who enter the salon. Continuing with the service could exacerbate the client's condition and may potentially spread bacteria or fungi to other clients or surfaces within the salon. Furthermore, recommending that the client simply wash their hair does not address the underlying issue of the infection, which likely requires professional medical evaluation and treatment. While applying medicated shampoo might seem like a plausible solution, the cosmetologist is not qualified to diagnose or treat medical conditions, and using medicated products could be ineffective or inappropriate without a proper assessment by a healthcare professional. This approach emphasizes the importance of prioritizing health and safety in cosmetic services, demonstrating professional responsibility, and ensuring the well-being of clients and staff in the salon.